Terms & Conditions

These terms apply to your use of this website and to any products or services you buy from NEXVORAOP. By using the site or placing an order, you accept them.

Where you have a separate written agreement with us covering a specific piece of work, that agreement takes precedence over these terms to the extent the two differ.

NEXVORAOP is an online business providing digital services and selling products through online channels. Our contact details are on the contact page.

We are not a provider of regulated services. We do not provide financial, investment, insurance, legal, tax or medical advice, and nothing on this website should be read as such advice.

A listing or a quotation is an invitation for you to place an order; it is not an offer that you can accept to form a contract by itself. A contract is formed when we confirm your order in writing.

We may decline an order. Reasons include the product being unavailable, an error in the price or description, our inability to deliver to your location, or a payment that cannot be verified. If we decline an order after payment has been taken, we will refund it in full.

For service work, the scope and price are set out in a written quotation. Work begins once you accept that quotation. Anything outside the agreed scope is quoted separately before it is carried out.

Prices are as shown at the point of purchase or in the written quotation you accepted. Unless stated otherwise, prices do not include import duties, customs charges or local taxes that may be applied by the destination country.

Payment is made through the payment methods available at checkout on the channel you order through. Payment is processed by that channel's payment provider, not by us.

If a price is obviously wrong and you could reasonably have recognised it as an error, we are not obliged to supply at that price. We will contact you before doing anything else.

Delivery of physical products is covered by our shipping and delivery policy. Timeframes given are estimates unless we have agreed a fixed date in writing.

Digital services are delivered according to the timetable in the accepted quotation. Where delivery depends on something you need to supply — content, access, approvals — a delay on your side shifts the timetable accordingly.

Your cancellation and return rights are set out in our refund and cancellation policy, together with the statutory rights that apply to consumers in your jurisdiction. Nothing in these terms reduces those rights.

The content of this website, including text, layout, code and graphics, belongs to us or is used with permission. You may not copy or republish it other than as needed to use the site normally.

For service work, ownership of what we produce for you transfers on full payment, except for any pre-existing material, open-source components or third-party licences, which remain with their respective owners and are licensed to you for use in the delivered work.

You agree to provide accurate information when ordering and to use the website lawfully. You must not attempt to gain unauthorised access to the site, disrupt it, or use it to distribute unlawful material.

Where we are providing a service, you are responsible for ensuring that any material you supply to us is lawful and that you have the right to supply it.

We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, our total liability in connection with an order or a piece of work is limited to the amount you paid for it. We are not liable for indirect or consequential loss, for loss of profit, or for loss of data that you have not separately backed up.

We do not guarantee that this website will be available without interruption or free of errors.

We are not responsible for delay or failure to perform caused by events beyond our reasonable control. If such an event occurs, we will tell you and agree an extended timetable with you, or, where the delay is substantial, either party may cancel the affected order and we will refund what has been paid for anything not yet delivered.

These terms, and any dispute arising from them, are governed by the law of the jurisdiction in which the business is established, and the courts of that jurisdiction have non-exclusive jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country in which you live.

Before starting any formal proceedings, please contact us — most issues are resolved faster by raising them with us directly.

We may update these terms. The version that applies to your order is the version published when the order was confirmed. Changes are published on this page with an updated date.